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The Shocking Shift in Global Outsourcing

Chatter Box Call Center (OTC-BB: CXLL),simlar to companies such as Sykes Enterprises (Nasdaq: SYKE) and InfoSys Technologies Limited (Nasdaq: INFY) is taking advantage of the dramatic change in the BPO landscape.

Chatter Box Call Center (CXLL.OB), the only significant publicly traded business process outsourcing company in the Philippines, plans to use its investment resources to quickly expand operations and revenues through strategic acquisitions and build a major outsourcing company. Chatter Box’s acquisition strategy in one of the fastest growing spaces in the world presents an exceptional opportunity for savvy investors.

BPO: The inevitable growth industry

The need to cut costs and produce profits in a competitive global economy cuts across almost all industries and has helped propel its rapid growth.

According to industry expert, Everest Research, the global offshore services market grew at a 15% compound annual growth rate from 2006 to 2009 and will more than double by 2016. McKinsey & Co. puts the worth of the global BPO market at $122 – $154 billion. The pressure to cut costs while growing profits will continue into the foreseeable future. That’s why we call BPO the inevitable growth industry.

Stick to what you are good at and outsource the rest

Now more and more businesses are realizing that they can cut costs and improve overall performance by sticking to their core processes and outsourcing noncore back office operations, such as call centers, data processing, HR administration, financial reporting, etc.

Even industries that had been resistant to outsourcing, such as legal services, are now outsourcing much of their business processing work.

“The economic benefits of legal services outsourcing are undeniable,” says PriceWaterhouse Coopers managing director, Dr. Charles Aird. ” It provides the highest profit margins for service providers as well as the highest cost savings for companies. The emergence of available outsourced legal services and the impact of the economic conditions have changed the perception of the legal industry, once regarded as too sensitive to be outsourced.”

The Philippines will be a major beneficiary of the upswing in BPO

As companies turn more heavily to outsourcing during the recovery, one of the biggest beneficiaries will be the Philippines, which has become an outsourcing powerhouse.

The BPO industry in the Philippines has grown an impressive 46% annually since 2006, from $3.2 billion to $9 billion and is expected to see continued growth in the coming years, according to the Business Processing Association of the Philippines (BPAP). BPAP estimates that the industry will earn revenues of about US $11.6 billion in 2011, employing around 700,000 people.

The Philippines is currently among the most cost-competitive destinations for BPO related services.

Direct operating cost per full time employee for English voice work is about $15,000 per year in the Philippines compared to $70,000 in the U.S.

“US-based companies that chose to outsource their services to the Philippines spent 80 percent less on operations compared to firms that had not,” according to the World Bank.

The Philippines government is committed to growing the BPO industry, officially declaring it a priority industry. Government and industry have instituted strong incentives and initiatives to support the BPO growth in the country, including.

·         8%-10% tax reduction incentives

·         Funding for industry- development initiatives

·         Guidance and facilitation for investors

·         Industry and market development initiatives

A concerted effort by industry, government, and public-private partnerships is expected to grow the BPO industry in the Philippines to $25 billion by 2016.

Chatter Box seizing the opportunity

While the Philippines has become the leader in BPO, particularly call centers, the industry is highly fragmented in the country. Consolidation would bring operational efficiencies as well as the necessary scale to offer high-ticket services to large companies.

Chatter Box may be the only company with the resources, capital and expertise to successfully consolidate the BPO industry in the Philippines. It is a boutique Contact Call Center based in Manila, Philippines with operations in Hong Kong and Tokyo. The company plans to use its experience and superior access to capital markets to buy suitable companies and build a BPO conglomerate.

Chatter Box founders have twenty-five years of experience providing flexible contact call center solutions to a wide variety of clientele and market sectors around the globe. The company offers primarily inbound /outbound services such as telesales, order execution; prompt customer service including live web chat and immediate email response. The following customer care solutions have enabled Chatter Box to increase sales, enhance customer loyalty and reduce cost basis for their clients.

The firm as a whole has evolved into a multi-channel contact call center to meet the growing demands and expectations of companies around the world. Its reputation for reducing costs and increasing sales for clients has resulted in a loyal customer base and fueled its growth.

While the company has been built on the foundation of call center services, especially for investor communications, management is poised to use its resources and capital to begin acquiring complementary BPO companies and services throughout the Philippines.

Chatter Box’s acquisition and consolidation strategy comes at a propitious time. The Philippines has ascended to the top of the BPO space. As businesses continue to use more outsourcing to pursue cautious growth during the global recovery, the Philippines BPO industry will be a chief beneficiary. Chatter Box has the tools, resources, expertise and strategy to ride this trend and build a BPO conglomerate.

As the only significant public company in the space, Chatter Box (CXLL.OB) offers an excellent investment opportunity as it rolls out its aggressive strategy to acquire BPO companies in the Philippines.

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China Metro-Rural (CNR) Announces Public Offering

China Metro-Rural (CNR) Announces Public Offering

China Metro-Rural Holdings Limited (NYSE Amex: CNR) is pleased to announce that it has priced an underwritten public offering of 1,517,978 units at a price to the public of $2.88 per unit. The offering will yield gross proceeds (before the underwriting discount and commissions and estimated offering expenses) of approximately $4.37 million Each unit consists of one of CNR’s ordinary shares and a warrant to purchase 0.65 of one of CNR’s ordinary shares. The exercise price of the warrants is $3.456 per ordinary share. The exercise price of the warrants is subject to reduction as follows:

If for the fiscal year ended March 31, 2011 the Company’s adjusted EBITDA is less than US$20 million, then the exercise price of the warrants shall be adjusted to US$0.001 per ordinary share.
If for the fiscal year ended March 31, 2012 the Company’s adjusted EBITDA:
is less than US$35.0 million, then the exercise price of the warrants shall be adjusted to US$0.001 per ordinary share;
is equal to or greater than US$35.0 million, but less than US$42.5 million, then the exercise price of the warrants shall be adjusted to $2.016 per ordinary share; or
is equal to or greater than US$42.5 million, but less than US$50.0 million, then the exercise price of the warrants shall be adjusted to $2.88 per ordinary share.
The Company has granted the underwriter an option for 45 days to purchase up to an additional 227,696 units. The offering is subject to customary closing conditions and is expected to close on May 11, 2011.

CNR intends to use the proceeds of the offering for the acquisition of land use rights for China Northeast Logistics City — Dezhou, additional capital for Phase II construction of China Northeast Logistics City — Tieling and for general corporate purposes.

Maxim Group LLC is acting as the sole underwriter of the offering.

The offering is being made pursuant to the Company’s existing shelf registration statement, which has been filed with and declared effective by the Securities and Exchange Commission. The offering of these securities will be made only by means of a prospectus and a related prospectus supplement, electronic copies of which may be obtained by either contacting the underwriter (as set forth below) or by accessing the SEC website,

Maxim Group, LLC
Attn: Syndicate Department
405 Lexington Avenue, 2nd Floor
New York, NY 10174
Phone: 212-895-3685

This press release shall not constitute an offer to sell or the solicitation of an offer to buy, nor shall there be any sale of these securities in any state or jurisdiction in which the offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction. The securities being offered have not been approved or disapproved by any regulatory authority, nor has any such authority passed upon the accuracy or adequacy of the prospectus supplement, the prospectus or CNR’s shelf registration statement.


China Metro-Rural Holdings Limited is one of the leading developers and operators of large scale, integrated agricultural logistics and trade centers in Northeast China that facilitate a relationship between sellers and buyers of agricultural commodities and small appliances, provide relevant physical platform and timely marketing information and intelligence, provide a transparent and competitive market price discovery mechanism and provide infrastructure to enhance the living standards of those from the rural area.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, which are, by their nature, subject to risks and uncertainties. This Act provides a “safe harbor” for forward-looking statements to encourage companies to provide prospective information about themselves so long as they identify these statements as forward-looking and provide meaningful cautionary statements identifying important factors that could cause actual results to differ from the projected results. All statements, including statements regarding industry prospects and future results of operations or financial position, made in this press release are forward looking.

Words such as “continue,””consider,””probably,””will,””strive” and similar expressions may identify forward-looking statements. These forward-looking statements include, without limitation, statements relating to: the Company’s future performance, the Company’s expansion efforts, the state of economic conditions, the Company’s market and the governmental policy. These forward-looking statements are based on assumptions and analyses made by the Company in light of its experience and perception of historical trends, current conditions and expected future developments, as well as other factors the Company believes to be appropriate in particular circumstances. However, whether actual results and developments will meet the Company’s expectations and predictions depends on a number of known and unknown risks and uncertainties and other factors, any or all of which could cause actual results, performance or achievements to differ materially from the Company’s expectations, whether expressed or implied by such forward-looking statements.

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NIVS IntelliMedia Technology Group, Inc. Announces Milestone Win with Largest Mobile Phone Carrier in China

NIVS IntelliMedia Technology Group, Inc. (“NIVS” or the “Company”) (NYSE Amex: NIV), a comprehensive consumer electronics company that designs, manufactures and sells intelligent audio and visual products and mobile phones, to companies like China Mobile Limited (NYSE: CHL) and China Telecom Corp. Ltd. (NYSE: CHA), recently announced that it has won its first order from China Mobile Limited (NYSE: CHL), the largest mobile phone carrier in China.

The order from China Mobile relates to the NIVS N61 model, which is a mobile phone designed for young children. It has distinctive security features that allow parents to track their children’s location through its built in GPS. The phone will be sold as a NIVS branded device through China Mobile. According to Morningstar, as of 2010, China Mobile controls the vast majority of China’s domestic mobile services market, with 70% market share. As of January 2011, China Mobile was estimated to have 589 million customers, the world’s largest mobile phone subscriber base.

“This contract-win from the largest mobile carrier in China is a milestone for NIVS and its shareholders,” said Tianfu Li, NIVS’ Chairman and CEO. “With a subscriber base of over 500 million customers, we believe China Mobile represents a heavy-weight partner in China with sizable potential business opportunities, both in terms of order frequency and dollar value. Indeed, after our first shipment of mobile phones to China Mobile stores, we have already received verbal confirmation of a follow-up order due to market demand for the N61 product. This is a testament to our R&D team, which added considerable value to our mobile phone technology, design, quality and price.”

The N61 model mobile phone from NIVS has a 1 inch color TFT screen. It works on the GSM 900 and DCS 1800 bands, has advanced and customizable family settings, and it has a kid-centric number pad with only six digits. These numbers are designed for use as speed dial keys so young children can easily and safely call parents, relatives, and parent-approved friends, while being restricted from dialing unknown numbers. The phone is fully compliant with China mobile’s GSM network, which covers 97% of China’s population.

Mr. Li continued, “We have diligently pursued this relationship with China Mobile over the last six months, so we would like to recognize the dedication of the many NIVS employees that made this a reality. We believe that this first contract with China Mobile successfully gets our foot in the door as we look to expand the number of branded phones we offer through China’s largest carrier, while simultaneously demonstrating NIVS’ growing presence in China’s rapidly expanding cell phone market. With further developments in the works, we expect 2011 to be a highly successful year for our mobile business.”

NIVS is implementing various corporate growth initiatives for 2011, with a particular focus on its fast-growing mobile phone business, and is committed to establishing itself as China’s preeminent integrated consumer electronics company. The Company will continue to focus on innovative research and development and expects to expand its product portfolio with the types of consumer electronics devices that are growing increasingly popular in China and in other high growth markets in Asia.

About NIVS IntelliMedia Technology Group, Inc.

NIVS IntelliMedia Technology Group (NYSE Amex: NIV) is an integrated consumer electronics company that designs, manufactures, markets and sells intelligent audio and video products and mobile phones in China, Greater Asia, Europe, and North America. The NIVS brand has received “Most Popular Brand” distinction in China’s acoustic industry for three consecutive years, among numerous other awards. NIVS has developed leading Chinese speech interactive technology, which forms a foundation for the Company’s intelligent audio and visual systems, including digital audio, LCD televisions, digital video broadcasting (“DVB”) set-top boxes, peripherals and more.

For comprehensive investor relations material, including fact sheets, research reports, presentations and video (as they become available), please follow the appropriate link: Investor Relations Portal and Investor Fact Sheet.

For additional information, please visit:

Safe Harbor Statement

This release contains certain “forward-looking statements” relating to the business of the Company and its subsidiary companies. All statements, other than statements of historical fact included herein are “forward-looking statements” including statements regarding: the Company’s business and operations; business strategy, plans and objectives of the Company and its subsidiaries; and any other statements of non-historical information. These forward-looking statements are often identified by the use of forward-looking terminology such as “believes,” “expects” or similar expressions, involve known and unknown risks and uncertainties. Although the Company believes that the expectations reflected in these forward-looking statements are reasonable, they do involve assumptions, risks and uncertainties, and these expectations may prove to be incorrect. Investors should not place undue reliance on these forward-looking statements, which speak only as of the date of this press release. The Company’s actual results could differ materially from those anticipated in these forward-looking statements as a result of a variety of factors, including those discussed in the Company’s periodic reports that are filed with the Securities and Exchange Commission and available on its website ( All forward-looking statements attributable to the Company or persons acting on its behalf are expressly qualified in their entirety by these factors. Other than as required under the securities laws, the Company does not assume a duty to update these forward-looking statements.

Company Contact:

Alex Chen
Chief Financial Officer
United States

Jason Wong
Vice President Investor Relations
Tel: +86-138-299-16919

Investor Contact:
Trilogy Capital Partners – Asia
Darren Minton, President
Toll-free: 800-592-6067

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